We’re here to help you with all your pet supplies and pet care needs! At velkor.us, we value every customer and are committed to providing excellent support for our pet products, accessories, grooming essentials, and pet care collections. Whether you have a question about an order, need shipping information within the United States, or would like assistance with product selection, returns, or new arrivals, our team is ready to assist you.

Get In Touch

Operator: Velkor

Email: info@velkor.us (We aim to respond to all inquiries within 24 hours on business days.)

Phone: +1 9086160287

Address: 4 Overlook Dr, High Bridge, NJ 08829, United States

Business Hours

Our customer support team operates from High Bridge, New Jersey. Please note our operating hours:

Monday - Friday: 9:00 AM – 5:00 PM (Eastern Time / ET)

Saturday - Sunday: Closed

Customer Note: Any inquiries sent during the weekend or public holidays will be handled as a priority on the following business day.

Quick Help

Order Tracking: Please include your order number in your email for faster service.

Shipping: We offer Free Domestic Shipping on all pet supplies and pet care products across the United States.

Returns: For instructions on returns, please visit our 30-day Return & Refund Policy page.

Secure Payment: All transactions are securely processed in USD.